Shipping Policy

U.S. standard shipping

Standard shipping is free on every U.S. order, with no minimum purchase, including eligible discounted orders. Items may arrive in separate parcels at no extra standard shipping charge. We currently serve U.S. customers; delivery availability is confirmed at checkout.

Delivery estimates

All delivery timeframes are estimates, not guaranteed arrival dates. Product-specific estimates are shown only where they have been verified. Processing and transit times depend on the selected item and delivery address. If an estimate is not listed for your option, contact us before ordering—especially for a gift or a date-sensitive purchase. We will confirm what information is available rather than promise an unverified arrival date.

Tracking

After an item ships and valid tracking details are received, we will provide the tracking information.

Order cancellation

Please contact us as soon as possible—ideally within 2 hours of placing your order—if you want to cancel. Two hours is not a guaranteed cancellation window. Whether we can cancel depends on how far the order has progressed.

If an order has not shipped and we can cancel it in full, we will refund the applicable amount collected and will not charge a cancellation fee. Requests made after 2 hours will still be reviewed if the order can be stopped.

Address changes

Send us your order number and the complete corrected address as soon as possible. We can update an address only if the item has not shipped, our system still allows the change, and the new address is serviceable.

There is no administrative fee. If the change creates an actual increase in delivery cost, we will tell you and ask for your approval first. After an item ships, we cannot guarantee an address change or package intercept.

Size or color changes

During our launch period, we can consider same-price size or color changes only when the order can still be edited, the requested option is in stock, and the order and fulfillment details can be updated correctly.

If there is a price difference, we will review whether the original order needs to be canceled and placed again. Changes are not guaranteed and depend on stock and order progress.

Questions?

Use our contact form. Our goal is to provide a first human response within 1–2 business days.